sample_customer_call
View in catalog →S3 / causeway-data / calls / audio / ACC-10042 / CALL-20260418-001.wavAudio properties
| Duration | 0:30 |
| Sample rate | 8000 Hz |
| Channels | 1 (mono) |
| Codec | 0x108 |
| Size | 468.8 KB |
Call properties
| Call ID | CALL-20260418-001 |
| Account | ACC-10042 |
| Caller | J. Smith |
| Agent | Sarah Chen |
| Direction | Inbound |
| Duration | 247 s |
| Intent | fee_dispute |
| Sentiment | Positive |
| Resolved | Yes |
| Resolution | FEE_WAIVED |
| Escalated | No |
| Follow-up | No |